Can we exchange our items?

In the event that you have ordered the wrong size or colour, do drop us an email at exchange@bysarasolana.com within 5 working days of receiving your order.

The items must be unworn, unwashed, unaltered and in its original packaging.

We will look into your request and respond to you within 3 working days.

Please note that the following items are excluded: sale items, intimates including sports bras and swimwear. The sale of these products are final and cannot be returned, exchanged or refunded.

 

Can we return our items?

We do not accept returns.